The bus uncle service was excellent. So I decided to commend him! I hope he received praises from his bosses!
Reply letter from SMRT
Our Ref: BS-CM-1011-0030
Dear Ms Teo,
Thank you for kind compliment.
On your behalf, we will extend your appreciation to the service leader
for bus service 173.
Once again, we would like to thank you for your commendation and we wish
you a pleasant day.
Yours sincerely,
XXXX
Customer Relations
SMRT Corporation Ltd
(name crossed out due to privacy issues)
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